Policies and Procedures
Payments
Because each of our pieces are made to order, all purchases must be paid in full before any production can
begin. We accept Paypal as payment, and after all customization talks have been completed, you will be sent
an invoice.
Delivery
All pieces will be shipped out between 6-8 weeks.Should they be needed, give yourself time for alterations
by a tailor or seamstress, pieces should be ordered 8-10 weeks before the event for children and 10-12
weeks for adults. Children's shipping rates will be from $10-$20 and for women's, $15-$25. If you need rush
orders, please see below about our rates.
If you are purchasing from outside the US, please inquire about rates for shipping. A separate invoice will
have to be emailed to you.
Rush Orders
For deliveries under 6 weeks, there will be a $25 charge per piece.
For deliveries under 4 weeks, there will be a $50 charge per piece.
Anything less then 2 full weeks will not be able to be processed. We apologize for the inconvenience.
Returns
Because our pieces are made to order, we do not accept returns or exchanges. All sales are final.
Cancellations
If you need to cancel an order, it must be made before fabric is cut. After that, we cannot issue a cancellation.
If you cancel before the fabric is cut, money will be refunded excluding a $40 processing fee.
Fabrics and Swatches
We offer a wide range of colors and fabrics and will work with the client to get the selections desired to suit
your needs. Due to variations in monitors, fabric colors may be slightly different than shown. Swatch samples
are prefered to verify color. Please contact for swatch samples.
Sizing
All of our pieces are ordered by standard sizes only. Please refer to our sizing chart for clarification on the
proper size you should purchase. If you are remotely uncertain as how to measure, we recommend going
to a professional tailor or seamstress. When you have acurate measurements, select the appropriate size.
If you fall between sizes, choose the next size up. It is always easier to take it in, than to let it out. Verify
that you have measured correctly. If another dress is needed due to incorrect measurements, a new dress
will be charged full price.
Alterations
Beane and Co does not offer any alterations. We create our pieces to standard sizes, therefore some
alterations will be required. We are not responsible for alterations made by someone else after you have
received your piece. Choose a professional tailor or seamstress.
Please email us with any questions you may have.
|